Reference

How 55com Operates and What Covers You

This page sets out the legal framework that governs your account, your data, and your use of 55com — including how payments through JazzCash, Easypaisa, and Raast are handled under our terms.

Jurisdiction-aware termsAccount & wallet rightsJazzCash / Easypaisa / Raast coverageData retention policyContact for legal requests
55com How 55com Operates and What Covers You
DATA & ACCOUNT SECURITY

How We Handle Your Data and Account

We collect only the data needed to run your account and process payments. Here is what that means in practice — how your information is stored, how long we keep it, and how you can ask us to change or remove it.

Data Collection Scope

We collect your registration details, payment method identifiers (such as your JazzCash or Easypaisa account reference), and transaction history. We do not store full wallet credentials on our servers.

Retention and Deletion

Account data is kept for as long as your account is active, plus any period required by applicable law. Write to us through the legal contact channel to request deletion once your account is closed.

Cookies and Tracking

We use session cookies to keep you signed in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without affecting account access.

Account Security Steps

Logins are verified by a one-time code sent to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact us via chat or email.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

For questions about our terms, data rights, or account policies, use one of the channels below. We handle legal and compliance queries separately from general support — include your registered account email and a brief description of your request so we can route it correctly.

Email — Legal Queries Send legal and policy questions to our compliance address. Include your account details and the specific clause or policy you are writing about. We aim to respond within five business days.
Live Chat — Policy Clarification Our chat team can clarify general terms and direct data or account-rights requests to the right person. Available during published support hours; not a substitute for formal legal notice.
Account Help Centre The Help Centre covers common legal questions: how to close an account, how to request your data, and what our payment terms cover for JazzCash, Easypaisa, and Raast transactions.

Common Legal and Policy Questions

Short answers to what Pakistan account holders most often ask about our terms, data rights, and legal contact process.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using this platform is lawful where you are located.

The English-language version published on this page controls. If we offer a translated version, the English text takes precedence wherever the two differ.

Email our legal contact address with your registered account details and a data-access request. We will respond within five business days and provide the information we hold on your account.

Yes. Once your account is closed, write to us through the legal contact channel to request deletion. We retain only what applicable law requires us to keep after that point.

Payment terms apply to all deposit and withdrawal methods, including JazzCash, Easypaisa, and Raast. Transaction records are kept as part of your account history for the retention period stated in the terms.

We post a notice on the site and the new version takes effect within seven days. Continuing to use your account after that window means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.