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How 55com Handles Your Personal Information

This page tells you exactly what data we collect when you use your 55com account, how we store it, and what rights you have over it. Availability of our service depends on local law and eligible regions in Pakistan.

Account data protectionJazzCash, Easypaisa, Raast payment privacyYour right to access or delete dataPakistan-region data handling
55com How 55com Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your data, want to correct information on your account, or need to make a formal data request, our support team handles these directly. You can reach us through live chat, email or the in-account help form. Responses to data requests are handled as a priority over general account queries.

Team online

Live Chat

Start a chat session from any page on 55com. Identify yourself with your registered mobile number and we will handle your data query directly.

Email Support

Send your data access or deletion request to our support email. Include your account username and the mobile number linked to your JazzCash or Easypaisa wallet.

In-Account Help Form

Log into your 55com account, open the Help section and submit a privacy request. This route is the quickest for account-level data corrections.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We keep your account data behind encrypted connections and do not pass payment credentials to unrelated third parties. Here is how each key area works in practice, from cookies to account retention.

Cookies and Session Data

We use session cookies to keep you logged in across your phone browser and desktop. You can clear these at any time through your browser settings without losing your account.

Payment Data Retention

JazzCash, Easypaisa and Raast transaction references are retained only as long as needed for verification and any legal record-keeping required under Pakistan law.

Account Security Measures

Login attempts on your account trigger OTP verification to your registered mobile number. Unusual device access or location changes prompt an additional confirmation step.

Requesting Changes or Deletion

You can ask us to correct, export or delete your personal data. Submit the request through live chat or email with your account details and we will respond promptly.

Common Questions About Your Privacy on 55com

These are the questions we hear most often about data, account privacy and how 55com handles your information. If your question is not here, our support team can help.

We collect your name, mobile number, email address and device information. If you deposit via JazzCash, Easypaisa or Raast, the transaction reference from your wallet is also logged.

No. Your PIN is entered within your own wallet app and never passed to us. We only receive the transaction reference number confirming that a payment was made.

Yes. Contact our support team via live chat or email with your registered mobile number. We will process your deletion request in line with applicable record-keeping requirements.

Cookies keep your session active so you stay logged in as you move between pages. You can clear them through your browser settings at any time; your account data is not affected.

Payment data is shared only with the processor handling your transaction — JazzCash, Easypaisa or Raast — and only the details that processor needs to confirm your deposit.

Log in, go to Account Settings and submit a number-change request. You will need to verify both the old and new number via OTP before the change is saved.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.